We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There is no manual, but after charging the battery, it works fine when connected. My child really likes it.
AAA+++
Just perfect~ No regrets, really needed
Great fun
I bought it to play with my child, and it's good haha.
The child is satisfied.
Fast delivery. Meets my expectations.
It's better than the Daiso products the kids liked, and the battery lasts a long time! Highly recommended!
Worth every penny they are great people!
Good product. Good price. Fast delivery. Everything was a satisfactory purchase.
Great, my child loves it.
Fast delivery time, nothing to complain about on this side. It's a shame that the tank bottle is not provided or even available. Slight water leak when placed vertically, otherwise nothing to complain about, it doesn't work too powerful, suitable for children, very good value for money.
Children like it. The power is not strong, but it is suitable for children to play with. Works well and has a good design
Everything is ok, but I would give it a little more strength.
Great fun!
I like it. Water gun fight, bloodshed, bloodshed
I bought it well. I will buy it again. I bought it very cheaply.
not bad, but I don't know how long the battery lasts. shoots as stated, but with a very small amount of water
I like it
Well received~ Well received~ Well received~ Well received~ Well received~
Good
Item as described. Very reliable seller.
An explosion arrived...as in the picture..it's exactly charging the battery...waiting to give to the children.
I am satisfied with the water coming out well, but I don't think there is a function to charge the water. There is also a water gun that can charge water to the bulb, but I guess it's not this one. Still, the water spilled well and the child likes it.
buy