We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Little stiffer then one i had before but still great quality
The chair is super comfortable and wider than expected. Very satisfied with the purchase.
I got the black chair. It works great. I’m 5’4 and i’m able to put both my legs up in the chair and the back of it helps a little with my back problems due to its size. When i was putting it together, the bottom and top side weren’t aligned with the holes for the screws so i had to have someone sit on the chair so i can push it down to align and screw them together so don’t worry, it does fit you just have to have some help. Also don’t forcefully lean back more than just resting your back because you will fall back. Besides any of that, it’s a great chair. Always wanted one.
This is really good and super stable! I was skeptical at first, but it exceeded my expectations. The chair is nice and wide but good enough for relatively small spaces.
We like this chair ! !! Very good packed, quick delivered! Looks amazing!!! Thank you, seller!
Really nice quality. Very comfortable.
Looks like pic easy to assemble for one person and it’s pretty big also came in about 2 days
The most comfortable chair.
I absolutely love my chair! It is extremely comfortable and goes perfectly for my gaming set up, i would get one in every color if i can!! !
It’s soo good and wide it came bigger then i expected but it’s so comfy