We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent chair, shipping within the USA took about a week. After that, everything is fine.
Arrived early, easy to install, pictures are accurate, item as described, and it's very comfortable for this price.
Bought these chairs for a rental and they look good and made with the strong type of plastic. I would buy more.
Im so excited for my chair to was easy to assemble it and easy to read directions
satisfied super fast delivery
My daughter really liked it, I bought it together with a desk and it is a good combination, it arrived in good condition, it comes with all its accessories that make it easier to assemble it.
I need to put it together to see how it looks.
A little smaller than i expected, but arrived as expected
Nice and smooth and looks very pretty
I absolutely love this chair and definitely would like to get another one
Good quality and low price
Nice chair , quick delivery
Part was shipped quickly and item was as described.
Nice quality
Easy to assemble arrived quickly support is good and feels very sturdy.
Beautiful
Very good
Very easy to assemble and top notch quality! Great price too!
wonderful chair, super comfortable for that price.. excellent
Nice chair! We ordered a black one and my daughter got a pink one. Easy to assemble. My daughter and i assembled them with no problems
I am massively impressed with this entire transaction. Ordered on the 19th, it already arrived on the 21st. The chair is very inexpensive, so expectations were on the low side, but it is in fact very well made - it is heavy in the right places, and light in the light places, too. Definitely sturdy, and a good sit. Assembly was very intuitive without any wtf? Moments. Everything fit together beautifully. The needed tool was provided, as were extra bolts, just in case (didn't need them). Can absolutely recommend. Thank you!
Chair came quickly
Fast delivery, product still in the box
The chair feels good and it was really easy to set it up. 🔥 🔥 🔥 Btw im not a bot :ts pmo me off 💔
It was easy to build.. took less than 15 mins. Clearly labeled parts and instructions. Great chair. Recommend it. My daughter loved it.