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Product parameters:
Product Name: VXE Dragonfly R1 Series
Model: R1 SE/R1/R1 Pro/R1 PRO MAX
Equipped with chip: Shanghai Botong/Nordic 52840
Weight: R1 SE/R1 (51g)/R1 PRO (48g)/R1 PROMAX (54g)
Sensor: PAW3395/PAW3395SE
Connection method: wired/2.4G/Bluetooth
Continuous working range:
35h (R1SE)/40h (R1)
75h (R1PRO)
150h (R1 PROMAX)
Size: 120.6mmX64.0mmX37.8mm
Compatible systems: Windows, macOS, Linux, Chrome OS
Packaging accessories:
R1 SE and R1 Regular Edition:
① Wireless Receiver ② Charging/Data Umbrella Cord ③ Help Manual ④ Warranty Certificate
R1 PRO, R1 PRO MAX:
① Wireless Receiver ② Charging/Data Umbrella Cord ③ Receiver Extender ④ Small PTFE Foot Patch
⑤ Help manual ⑥ Warranty certificate ⑦ One anti-skid sticker (black with black, white with white)
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Demand store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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This mouse came in good condition. It is brand new so i will be editing this review back to see how well it performs and how long it lasts. But so far, everything is very high quality and thr shipping came in faster than the expected date!
Best mouse for the price.
Mouse shipped and arrived very quickly. It was packaged well and arrived with no damage. Arrived as described and has been working great. Very light and smooth.
For this price, you won't find anything better. The sensor is good and the materials are decent for its price range. If your budget is tight, believe me, you won't find something better.
Great mouse, for the price i was actually surprised with the amount of quality in this mouse which is definitely better than some really expensive mice.
Great mouse, lightweight and very sensitive.
Came in good packaging and works pretty good. Bluetooth connection is good, has different dpi modes that all work well, and is comfortable.
This mouse is very good, the sensor is great and it's super light, the battery lasts a long time, it's the best mouse I've ever used.
I tried using it once and it was so bad that I replaced all the Logitech products at home with this one. The glue was so bad that I thought it was some kind of glue, but it really was glue.
Thanks for this. All good, nice product. Fast delivery, normal packing. Recommends from me. Nice product
good sensitivity, good design
Great light mouse with good battery
Quality mouse, very light and high precision
Perfect as described
The mouse is very good, I just didn't like it because it made a little noise on the scroll, but it's too good, you know.
For the prize this is an amazing mouse, been using it to play marvel rivals and it’s great the dpi feels soft and lightweight pretty great overall
Honestly great value for the money. It performs as well as my superlight but feels better oddly. Software is simple to use and i was able to get top of the leaderboard first game using it. I'd recommend for sure.
Apparently a good mouse
The mouse costs its own money. I bought it at a discount for 800 UAH. It’s better not to come up with such a price. We packed it on March 4, but it arrived in Ukraine on March 11.
This is the first product I purchased using Ali. Fortunately, the delivery and product arrived safely and is in real use, the initial double click or mouse twisted mouse dongle is not recognized. Are there any Korean users who hesitate to purchase products due to lack of Korean reviews? I am leaving reviews. The size is similar to the g102 or feels a little smaller, so it would be very good for people who have small hands (usually based on size measurement method f9).
This product is good, lasted long, cheap, fast shipping, good specs, good nice colors, grip is fantastic
Fast delivery and I like the product
I bought one for $14. I recently bought a dial cheaply and liked it so much that I tried to buy a bedside, but I really liked it and liked it. Trust me and buy it. Even if it's not a MaxPro, it's not the regular version enough.
The product fully corresponds to the seller's photo and description. Delivery is fast !', the packaging is good, thank you for me, it's okay. The product fully corresponds to the seller's photo and description. Delivery is fast !', the packaging is good, thank you for the product, I'm fine with it. The product fully corresponds to the seller's photo and description. Delivery is fast !', the packaging is good, thank you for the product, I'm fine with it. The product fully corresponds to the seller's photo and description. Delivery is fast !', the packaging is good, thank you for the product, I'm fine with it. The product fully corresponds to the seller's photo and description. Delivery is fast !', the packaging is good, thank you for the product, I'm fine with it. The product fully corresponds to the seller's photo and description. Delivery is fast !', the packaging is good, thank you for the product, I'm fine with it. The product fully corresponds to the seller's photo and description. Delivery is fast !', the packaging is good, thank you for the product, I'm fine with it. The product fully corresponds to the seller's photo and description. Delivery is fast !', the packaging is good, thank you for the product, I'm fine with it. The product fully corresponds to the photo and description
Excellent mouse, light, good finishing, arrived quickly and the battery lasts quite a long time. I have been using it for almost a week and it hasn't discharged.