100% Brand New and High Quality
- 100% Real Photos
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100% Good Jacket
100% Real material of Inside, warm line
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Demand store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great coat. Wear it daily. Europeans order at least 2 sizes up in the measurement.
Everything as expected...
I really like the jacket. The size is perfect. I think I won't freeze in winter.
Quality is good but size doesn’t fit well. Wanted to return but couldn’t get the option of free return. Could have been great though
Very good, thank you.
It's small... I put the weight correctly, my son weighs 65 and this was heavier and it's small on him.
good quality, matches the description
Absolutely thrilled with this seller! 😊 The service is super reliable and trustworthy, the items are fantastic and very affordable, and my order arrived quickly. I’m so happy with my experience — i definitely recommend them! 🌟
Kozlova Ozimoyi. section. section. order. the name of the body along with the KZPP logo, let it be bright yes yes yes really really kg what is yours for this.
Perfect blouse to wear in winter, it's warm and comfortable to wear. I bought size 2XL and it fits me perfectly. I am 1.75m tall and weigh 75kg.
Nice jacket, very warm, well-made, I am satisfied with the product. Thank you!
This product not only looks great, it is also perfectly crafted. All seams are cleanly executed and fit in the right place. The inner lining is thick and certainly warm in winter. The outer fabric gives a very valuable impression. Therefore, the price-performance ratio is satisfactory for me. The zippers are smooth, buttons, pockets, and the lined hood work well. Unfortunately, the jacket is definitely too small for me. I wear EU XL (90kg) and the Asian size XXXL does not fit. The sleeves are a bit too short and the chest width too tight. Since I will be using the jacket in winter, some clothing should fit underneath. I returned the jacket (great service) and ordered a new one 2 sizes larger (5XL/6XL). I will then review the new jacket again, also regarding water and wind resistance.
I am really happy with my purchase, this parka is magnificent, well-designed, well-tailored, apparently completely waterproof and seems to be very warm. I think that in winter in France, I won't need to wear a sweater underneath.
Great product, arrived in 14 days.
Very good product, exceeded my expectations. I am 1.72m and 87kg, bought a 3XL and it fits perfectly!
If you wear xxl get 5xl in china run smaller sizes
excellent product
The jacket is first-class, well waterproof, does not let any water through, warm, highly recommend, good quality and low price, and fast delivery.
The quality of the product is outstanding, showcasing meticulous craftsmanship and attention to detail. Not only does it provide great value for the money, but it also surpasses expectations in terms of durability and performance. Additionally, it fits perfectly, ensuring comfort and a stylish look that enhances its overall appeal.